🔒 Privacy Policy

How Qbots handles your data securely.

🔒 Privacy & Cookies Policy — Qbots

Last Updated: October 2025

This Privacy and Cookies Policy (“Privacy Policy”) governs your use of the Qbots website, its platform, and related services (collectively, the “Services”). Qbots (“we,” “our,” or “us”) refers to the domain https://www.qbots.trade/ (“Platform”), including all content, data, and materials made available through it. This Policy explains how we collect, store, process, and protect your personal information when you access or use our Platform. By using Qbots, you agree to the collection and use of your information in accordance with this Policy. If you do not agree, you must discontinue use of the Platform.

1. Definitions

Account: The registered user profile created on the Qbots Platform, accessible via unique login credentials.
Personal Data: Any information that directly or indirectly identifies an individual, including but not limited to name, email, or device identifiers.
Platform: The Qbots web interface and any associated subdomains or apps.
User: Any person or entity accessing or interacting with Qbots’ Services.
Third-Party Partner: External service providers (e.g., exchange APIs, payment processors, or analytics tools) that assist in operating the Platform.
Cookies: Small files placed on your device to store preferences, enhance functionality, and improve user experience.

2. Purpose of This Policy

At Qbots, transparency and data security are top priorities. This Policy outlines how we collect, use, and protect your Personal Data in connection with the operation of our automated trading platform. We are committed to compliance with applicable privacy and data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

3. Acceptance

By using or registering on Qbots, you confirm that you have read, understood, and accepted this Privacy Policy along with our Terms & Conditions. If you decline to accept this Policy, some services or features (such as account access or cookie-dependent functionality) may be limited or unavailable.

4. Personal Data We Collect

Identification Data: Full name, email address, country, and contact details.
Technical Data: IP address, browser type, device information, and operating system.
Platform Data: Login timestamps, activity logs, connected exchange details, API connection status, and trading performance metrics.
Financial Data: Limited wallet identifiers, subscription payments, or Fuel Wallet transaction history (excluding private keys or withdrawal permissions).
Cookies & Tracking: Pages visited, referral sources, and browsing preferences to improve platform usability.

We do not collect or store exchange credentials that allow fund withdrawals. Qbots only uses limited API permissions for trade execution and balance tracking.

5. How We Use Your Data

To provide and improve our Services and platform performance.
To authenticate users and secure access.
To monitor and prevent fraud or misuse.
To analyze platform usage for optimization and feature improvements.
To communicate with users, including support, billing, or important updates.
To comply with applicable laws and regulations (KYC/AML, taxation, etc.).
For marketing communications, where consent has been provided.

Qbots may share limited Personal Data with trusted third parties only when necessary for service delivery, including:

Exchanges and API providers — to execute trades according to your configured strategies.
Payment processors — to process subscriptions or Fuel Wallet top-ups.
Cloud infrastructure providers — for secure data hosting and performance optimization.
Analytics and monitoring tools — to improve functionality and detect performance issues.
Regulatory authorities — when legally required (e.g., AML or compliance requests).

All third-party partners are contractually obligated to maintain data confidentiality and security.

7. Data Protection & Security Measures

End-to-end encryption for sensitive data in transit and at rest.
Firewalls and network protection for cloud infrastructure.
Two-Factor Authentication (2FA) support for user accounts.
Continuous monitoring for unauthorized access attempts.
Access control policies limiting employee access to necessary data only.

Despite these precautions, no online system is entirely immune to risks. Qbots cannot guarantee absolute security, and users are responsible for safeguarding their credentials.

8. Cookies Policy

8.1 What Are Cookies? Cookies are small text files stored on your browser to help us remember your preferences, login sessions, and improve user experience.

8.2 Types of Cookies Used

Essential Cookies: Required for login, navigation, and core functionality.
Session Cookies: Temporary and expire when you close your browser.
Analytics Cookies: Help us analyze usage patterns and performance.
Marketing Cookies: Used only with user consent to personalize offers and newsletters.

8.3 Managing Cookies: You can control cookie preferences through your browser settings — accept, reject, or prompt before saving. However, disabling cookies may affect platform functionality.

9. Data Retention

Qbots retains user and transactional data for as long as necessary to deliver Services, comply with legal requirements, or resolve disputes.

KYC or payment-related data may be retained for up to 5 years after account termination, in compliance with applicable laws.

After the retention period expires, data is securely deleted or anonymized.

10. International Data Transfers

Qbots may process or store Personal Data in servers located outside your home country. By using the Platform, you consent to such transfers, provided appropriate security and legal safeguards are in place.

Access: Request a copy of your Personal Data we hold.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion (“right to be forgotten”) subject to legal obligations.
Restriction: Limit certain data processing activities.
Portability: Receive your data in a structured, machine-readable format.
Withdraw Consent: Opt out of marketing or cookie tracking at any time.

You can exercise these rights by contacting our support team (see Section 16).

12. Blockchain Data & Transparency

Certain Qbots operations may interact with public blockchains (e.g., exchange or trading confirmations). Transactions recorded on public ledgers are permanent and transparent — such data cannot be modified or deleted. Users acknowledge that blockchain data is beyond Qbots’ control.

13. Children’s Privacy

Qbots is not intended for users under 18 years old. We do not knowingly collect data from minors. If you believe a minor has provided information, please contact us to have it deleted.

14. AML & Compliance Obligations

To comply with Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) regulations, Qbots may collect or verify additional identity information. We may share limited data with government authorities if legally required under investigation of fraudulent or unlawful activities.

15. Policy Updates

We may update this Privacy & Cookies Policy periodically. When changes are made, the “Last Updated” date at the top of this page will be revised. Significant updates will be communicated via email or platform notifications. Continued use of Qbots after updates constitutes acceptance of the revised Policy.

16. Contact Information

For any questions, privacy requests, or complaints, please contact us:

📧 Email: support@qbots.trade

🌐 Website: https://qbots.trade

🕒 Support Hours: Monday to Friday, 10 AM – 6 PM (UTC)

Previous📄 Terms of Service Next⚠️ Risk Disclosure

Last updated 1 month ago